Return and refund policy
Return and refund policy
Return process :
Ani Accessories does not accept damaged products or changing properties of products, like scratches on products or other changes in the original condition of the product, and in these cases, you are not eligible for a return or an exchange of the product.
If you receive any Wrong item from our side you can return and will be exchange your item with available item.
If the product is genuinely damaged or defective when it reaches at your door step, you can return or exchange it, but the exchange of the product will depend on our stock availability. Damaged or defective products will undergo inspection. The return process will depend on inspection. If we find that the product is damaged or defective on your end, you will not be eligible for a refund or exchange. If we find that the product is actually damaged or defective from our end, then you will surely get a refund or exchange.
Note - If the product/article is found to be faulty/defective kindly file for returns within 7 days from the date of arrival.
Items or products should be unused with their original packaging, label, tags, and invoice. If you receive gifts or accessories with the product, they should also be unused. If we find any change in the physical property of the product or accessories or gifts, you are not eligible for a return or exchange.
We do not take any restock fees. We will arrange your delivery from our side, but here is one condition: e.g., if you have placed an order for large buttons and you have confirmed that I placed this order mistakenly and I wanted small buttons, in this case you have to pay the delivery charge for the exchange. In simple language, the product should be the same for the free delivery return process.
All legal matters & disputes related to orders and bulk orders (B2B & B2C) are subject to the jurisdiction of Delhi courts.
Refund
In case you receive the wrong item and you are looking for your actual order item, if this item is not available in our stock, we will give you 100% refund without deduction.
Customer care
If you received damaged or defective products from our end, you can simply email (aniaccessories101@gmail.com) us your details with your order number, or you can contact us at +91 9313100012, and our team will contact you. After all the processing, we will send you a confirmation email.
Cancellation Policy:
If you make request for cancellation then it will be consider cancellation before dispatch and shipping of product otherwise you can’t cancel the order.
If you wish to cancel the order then you can contact us +91 9313100012
Refund timing 5 to 7 days
Note: If you purchase products from us, it means you agree to our return and refund policy.